January 2010 - L.G. La Pine, OR
"Dear Mr. Zettle,
I am writing you because we have just had a very satisfying installation of a Carrier high efficiency heat pump here in La Pine. Your very professional staff of installers is the reason we found it satisfying. I am 80 years old and have over the years had lots of experience with contractors and builders. Wade Kinkade was our first contact with your company. He is a real professional and after a great presentation led the highly qualified crew to a two day very rewarding installation.
Jerald hung in with us till the system was heating on Monday. Tuesday the rest of the crew were here early and all worked hard as a team to get the heat pump functioning as a system. As I said I have had lots of dealings with contractors and your team should make you proud! They are courteous, qualified and real pros".
|
January 2010 - S.H..Bend, OR
"We are very pleased with the new Carrier furnace system that your company installed in our home. What a difference it has made in the comfort throughout the entire home. We had five different companies bid on the job but your bid was the most comprehensive in detail and we had the proposal back in a few days. I was surprised on how log the other companies took to send their proposals out and how incomplete the information was.
I would also like to thank your installation crew, Joddy Sallee and Andrew Waltozs for their work on our system installation. They did a really nice job of all the new ductwork and when they finished the job it was completely cleaned up. Very professional! Overall I would recommend anyone needing a new furnace or air conditioning system in their home or work to call your business first. Thanks again for your help."
|
February 2010 - D.K. Madras, OR
"Dear Mr. Zettle,
We would like to commend your company and those of your employees who planned and completed the installation of a new Carrier heat pump and furnace in our home. Randall Marchington did an exemplary job of evaluating the heating and cooling requirements of our house and coordinating the project with us and his fellow employees to complete the installation in a timely manner. We have had some less-than-desirable experiences with contractors and sub-contractors in the past; however, the expertise and performance demonstrated by your Bend Heating representatives made this a very pleasant experience. From the initial contact through the installation and testing, and on to helping us submit the paperwork for the valuable rebates and tax credits, we could not have asked for a better process and result."
|
May 2007 - A. & D. M. Beaverton and Sunriver, OR
"Dear Wade,
We would like to take this
opportunity to thank Scott, Jared and you too for a job well done. We
appreciate the detailed explanation and advice you provided to us. It
was because of your presentation we chose Bend Heating. To further our
satisfaction, Scott and Jared performed their required job duties with
professionalism, respect and knowledge. Additionally, they both went
beyond the call of duty assisting us with a couple of minor requests.
So, to say they excel in customer service would be accurate. It is
important to be aware of what makes your company great, those who make
the initial impression and those who perform the work."
|
|